Terms and Conditions

TERMS AND CONDITIONS

1. About these Terms

These Terms and Conditions apply to the website, services, programmes, memberships, courses, training, consultancy, digital content and other products provided by Victoria Seed trading as The Vesta Approach (“The Vesta Approach”, “we”, “us” or “our”).

By using our website, you agree to these Terms insofar as they relate to website use.

By purchasing or using our paid services or products, you agree to these Terms and Conditions together with any additional terms or information provided to you in relation to the particular service or product you purchase.

Some services, programmes, memberships or products may have their own specific Purchase Terms or Service Agreement. Where specific terms are provided, they form part of your agreement with The Vesta Approach and apply in addition to these general Terms and Conditions. If there is a conflict relating specifically to that purchase, the specific terms will take precedence.

Our services and paid products are intended for people aged 18 or over, unless expressly stated otherwise.

2. Our Services

The Vesta Approach provides family addiction and recovery support, education, programmes, memberships, digital resources, professional training, consultancy and related services.

The precise content, duration, access arrangements and delivery method will depend on the service or product purchased and will be described on the relevant sales, booking or checkout page and/or in the specific terms relating to that purchase.

Services may be delivered through third-party platforms and technology providers.

We reserve the right to make reasonable changes to the way a service is delivered where necessary, provided those changes do not materially reduce what you have purchased.

3. Orders and Contracts

When you place an order or make a booking, you are making an offer to purchase the relevant service or product.

A contract is formed when we accept your order or booking and you receive confirmation from us.

You are responsible for ensuring that the information you provide when purchasing or registering is complete and accurate.

Before completing an online purchase, you will be provided with information about the relevant service or product, its price and applicable payment arrangements, together with any minimum-term, renewal or cancellation provisions that apply.

4. Prices and Payment

Prices are displayed in GBP (£) unless otherwise stated.

The Vesta Approach is not currently registered for VAT and VAT is therefore not added to our prices. If our VAT status changes, applicable pricing and tax arrangements may change accordingly.

Payment may be processed through third-party payment providers such as Stripe or PayPal. We do not normally receive or store your full payment-card details.

Depending upon the product or service, payment may be made as:

a single payment;
a payment plan;
a recurring subscription; or
another payment arrangement clearly stated before purchase.

The payment terms applicable to your purchase will be shown before you complete your order.

Where you enter into a payment plan, subscription or minimum-term agreement, you are responsible for payments falling due under that agreement, subject always to your statutory rights.

If a payment fails, we may contact you and/or our payment provider may attempt to collect the payment again. Access to paid services may be suspended where payment remains outstanding.

5. Subscriptions and Memberships

Where a product or service is supplied on a subscription or membership basis, the price, billing frequency, any minimum commitment period and what happens at the end of that period will be made clear before purchase.

Where a subscription continues automatically unless cancelled, this will also be made clear before you enter into the contract.

Instructions for ending a subscription or membership will be provided in the applicable Purchase Terms and/or through the relevant customer or payment system.

Nothing in these Terms affects any cancellation or other rights you have under applicable consumer law.

6. Digital Content and Online Access

Some products and services include immediate or scheduled access to digital content, online courses, communities, resources, recordings or other online materials.

Access may be provided through third-party platforms. You are responsible for maintaining access to a suitable device, internet connection and valid email address.

Login details and access are for your personal use only and must not be shared with another person unless we have expressly agreed otherwise.

Where digital content or services are made available during a statutory cancellation period, additional provisions concerning your cancellation rights may apply. Where legally required, we will obtain the necessary request, acknowledgement or consent before supply begins.

7. Cancellation and Refunds

Your cancellation and refund rights depend upon the type of product or service purchased and the circumstances of the purchase.

Where you purchase online or at a distance, you may have statutory cancellation rights under UK consumer law.

Where you ask us to begin providing a service during a statutory cancellation period and subsequently exercise a statutory right to cancel, you may be required to pay for the proportion of the service already supplied where permitted by law.

Different provisions may apply where digital content is supplied immediately.

Any additional cancellation, refund, minimum-term or renewal provisions relating to a particular programme, membership, service or product will be clearly stated in its Purchase Terms.

Nothing in these Terms is intended to exclude or restrict your statutory consumer rights.

8. Your Responsibilities

When using our services, you agree to:

provide accurate information where reasonably required;
treat Victoria Seed, other professionals and other participants respectfully;
maintain the confidentiality and privacy of other participants in group or community settings;
not share, reproduce or distribute programme materials without permission;
use services and resources only for your own personal use or agreed professional use; and
comply with reasonable programme, community and platform rules communicated to you.

We reserve the right to restrict, suspend or remove access where there has been serious or repeated misuse, abusive or threatening behaviour, infringement of another person’s privacy, unlawful activity or a serious breach of these Terms or applicable programme/community rules.

Any such decision will be made reasonably and in accordance with applicable consumer law and our contractual obligations.

9. Confidentiality, Safeguarding and Risk

The Vesta Approach respects the confidentiality of information shared with us and will handle personal information in accordance with our Privacy Policy and applicable data-protection law.

Confidentiality is not absolute.

Information may be disclosed where we are required or permitted to do so by law, or where there are significant concerns relating to safeguarding, abuse or neglect, or risk of serious harm to you or another person.

Where appropriate, relevant information may be shared with emergency services, safeguarding services or other appropriate agencies or professionals.

We will seek to handle such situations proportionately and in accordance with applicable safeguarding, confidentiality and data-protection requirements.

10. Medical and Professional Disclaimer

The Vesta Approach provides family addiction and recovery support, education and related professional services.

Our services are not a substitute for medical assessment, diagnosis, psychiatric care, emergency services or specialist drug and alcohol treatment.

If you or another person may be physically dependent on alcohol, drugs or medication, stopping or significantly reducing use can in some circumstances be medically dangerous. Appropriate medical or specialist drug and alcohol advice should be sought.

If there is an immediate risk to life or safety, you should contact the appropriate emergency services.

Where you have concerns about your own physical or mental health, you should seek advice from an appropriately qualified healthcare professional.

The Vesta Approach cannot guarantee that participation in a programme, membership, consultation or other service will cause another person to change their behaviour, reduce their substance use, enter treatment or achieve any particular outcome.

Our work is designed to provide information, strategies and support that may help individuals and families make informed decisions and create positive change.

You remain responsible for your own decisions and actions.

11. Intellectual Property and Copyright

Unless otherwise stated, the content of our website and all course materials, videos, recordings, workbooks, downloads, frameworks, written content, graphics, training materials and other resources provided by The Vesta Approach are owned by or licensed to The Vesta Approach and are protected by applicable intellectual-property law.

They are supplied for your personal use or the professional use expressly agreed with us.

You may download or print materials where this is made available to you for your own permitted, non-commercial use.

You may not, without our prior written permission:

reproduce or republish our materials;
distribute them to another person;
upload or transmit them electronically for others to access;
sell or commercially exploit them;
teach, train or deliver our proprietary materials to others;
adapt them for commercial use; or
store or publish them on another website, platform or electronic retrieval system for access by others.

Downloading, printing or accessing our materials does not transfer ownership or intellectual-property rights to you.

12. Third-Party Websites, Platforms and Services

Our website and services may contain links to third-party websites, services or resources that are not under the control of The Vesta Approach.

We are not responsible for the content, availability, security or practices of third-party websites. The inclusion of a link does not necessarily constitute our recommendation or endorsement of that website, organisation, service or the views expressed there.

We also use third-party providers to operate parts of our business, which may include website, payment, email, video-conferencing, course, community and other technology providers.

Although we take reasonable care when selecting providers, we cannot guarantee that third-party services will always be uninterrupted or error-free.

Temporary disruption caused by a third-party platform will not automatically constitute a breach of these Terms. Where a significant disruption affects delivery of something you have purchased, we will take reasonable steps to restore access or provide a suitable alternative.

Use of your personal information in connection with third-party providers is addressed in our Privacy Policy.

13. Website Availability and Information

We take reasonable steps to keep our website and online services available and the information we publish accurate and up to date.

However, we cannot guarantee that the website or any online platform will always be available without interruption or technical error.

Information provided on our website is intended for general information and educational purposes. While we take reasonable care over its accuracy, it should not be relied upon as a substitute for advice appropriate to your individual circumstances.

We may update, correct or change website content from time to time.

14. Availability and Changes to Services

We may update, improve or change website content, resources, programme materials or delivery arrangements from time to time.

We may discontinue products or services for future customers.

Where you have already purchased a product or service, we will continue to meet our contractual obligations and will not make changes that unfairly remove a material part of what you purchased.

15. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot lawfully be excluded or restricted under consumer law.

The Vesta Approach is not responsible for losses that were not reasonably foreseeable when the contract was entered into or losses caused by circumstances outside our reasonable control.

Where you purchase as a consumer, these Terms do not affect your statutory rights.

You remain responsible for your own decisions and actions. Information and support provided by The Vesta Approach should be considered alongside appropriate professional, medical, legal or other specialist advice where relevant.

16. Personal Data

We process personal information in accordance with our Privacy Policy and applicable UK data-protection legislation.

Our Privacy Policy explains what information we collect, why we collect it, how it may be used and shared, how long it may be retained and your rights in relation to your personal information.

17. Complaints

If you are unhappy with a service or product provided by The Vesta Approach, please contact us in the first instance so that we have an opportunity to understand and respond to your concerns.

Complaints should be sent to:

victoria@vestaapproach.co.uk

Where a complaint concerns professional conduct and an applicable professional body provides an independent complaints procedure, details of the relevant procedure can be provided where appropriate.

18. Events Outside Our Reasonable Control

Neither you nor The Vesta Approach will be responsible for delay or failure to perform an obligation where this results from circumstances genuinely outside that party’s reasonable control.

Where such circumstances materially affect a paid service, we will take reasonable steps to minimise disruption and communicate alternative arrangements where appropriate.

19. Waiver

If either you or The Vesta Approach delays or fails to exercise a right or remedy available under these Terms, this does not mean that the right or remedy has been waived.

A waiver on one occasion will not automatically constitute a waiver on another occasion.

20. Changes to these Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, business practices or applicable law.

The Terms applicable to a purchase will ordinarily be those in force when the relevant contract is entered into, together with any specific Purchase Terms agreed for that product or service.

Changes to these general Terms will not retrospectively remove contractual or statutory rights relating to an existing purchase.

21. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary, and the remaining provisions will continue to apply.

22. Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to a contract with The Vesta Approach has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce its terms.

23. Governing Law

These Terms and any contract between you and The Vesta Approach are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the UK or internationally, you may also benefit from mandatory consumer protections applicable in the country or jurisdiction in which you live.

Nothing in these Terms is intended to remove rights that cannot legally be excluded.

24. Contact Information

Victoria Seed trading as The Vesta Approach

Email: victoria@vestaapproach.co.uk

Website: vestaapproach.co.uk

Business address: Lindrick Avenue, Whitefield M45 7GE

Privacy

PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Victoria Seed trading as The Vesta Approach (“The Vesta Approach”, “we”, “us” or “our”) collects, uses, stores and protects your personal information.

It applies when you use our website, contact us, join our mailing list, make an enquiry, purchase or participate in one of our services, programmes, memberships or courses, attend training, or otherwise interact with The Vesta Approach.

The Vesta Approach is the data controller responsible for your personal data.

Contact Details

Victoria Seed trading as The Vesta Approach

Email: victoria@vestaapproach.co.uk

Website: vestaapproach.co.uk

Business address: Lindrick Avenue, Manchester M45 7GE

It is important that the personal information we hold about you is accurate and up to date. Please contact us if your personal information changes.

2. The Personal Data We Collect

Personal data means information that identifies you or can reasonably be used to identify you.

Depending upon how you interact with us, we may collect and process the following categories of personal data.

Identity and Contact Data

This may include your name, email address, telephone number, postal or billing address, date of birth and other contact information you provide to us.

Communication Data

This includes communications you send to us through our website, email, messaging services, telephone, social media, online communities, forms or other channels.

We may retain these communications for the purposes of responding to you, providing our services, maintaining appropriate records and establishing, exercising or defending legal claims where necessary.

Customer and Transaction Data

This may include information relating to products or services you purchase, bookings, programmes or memberships you join, payment status, transaction information and billing details.

Payments may be processed by third-party payment providers such as Stripe and PayPal. We do not normally receive or store your full payment-card details.

Service and Programme Data

Where you use our family addiction and recovery services, programmes or other professional services, we may collect information reasonably necessary to understand your circumstances and provide the relevant service.

This may include information provided through assessments, referral forms, questionnaires, programme activities, correspondence, consultations and other interactions with us.

Technical and Usage Data

When you use our website or online services, certain technical information may be collected automatically. This may include your IP address, browser type, device information, login information, time zone, pages visited, navigation patterns and information about how you interact with our website or communications.

Some of this information is collected using cookies or similar technologies. Please see our Cookie Policy for further information.

Marketing Data

This may include your preferences about receiving communications from us, your communication preferences and information about your interaction with our marketing communications.

3. Sensitive and Special Category Data

Because of the nature of our family addiction and recovery work, you may sometimes choose to provide, or we may need to collect, sensitive personal information that is relevant to the service we are providing.

This may include information about physical or mental health, family circumstances, safeguarding concerns, or other sensitive information relevant to your situation.

You may also provide information about a family member or another person’s alcohol or other drug use where this is relevant to the support you are seeking.

Some of this information may be classed as special category data under UK data-protection law and requires additional protection.

We will only collect and use this type of information where it is relevant and reasonably necessary. Where information is legally classed as special category data, we will ensure that we have both an appropriate lawful basis for processing it and an applicable condition for processing special category data.

Depending upon the circumstances, this may include your explicit consent or another condition permitted under data-protection law.

We take additional care when collecting, storing, using and sharing sensitive personal information.

4. How and Why We Use Your Personal Data

We will only use your personal data where we have a lawful basis for doing so.

Depending upon the circumstances, we may process your information because:

it is necessary to perform a contract with you or take steps at your request before entering into a contract;
you have given us consent;
it is necessary to comply with a legal obligation;
it is necessary to protect someone’s vital interests;
it is necessary for our legitimate interests or those of another person, where those interests are not overridden by your rights and interests; or
another lawful basis permitted under applicable data-protection legislation applies.

We may use your information to:

respond to enquiries;
provide services, programmes, memberships, courses, training or consultancy;
administer bookings and purchases;
process and manage payments;
provide access to online content, courses or communities;
communicate with you about a service you are using;
maintain appropriate professional and business records;
manage our website and online systems;
maintain the security of our services and systems;
understand and improve our services;
comply with legal, regulatory, safeguarding, accounting or tax obligations;
establish, exercise or defend legal claims; and
send marketing communications where permitted by law.

Where we rely upon legitimate interests, those interests may include operating and improving our business and services, responding to communications, maintaining appropriate records, protecting our business and systems, and understanding how our services are used.

We will consider the impact upon your rights and interests before relying upon legitimate interests as our lawful basis.

5. Information About Other People

Because our work frequently concerns family relationships and the impact of another person’s alcohol or other drug use, you may provide us with information about another person.

We recognise that this information may be sensitive.

We will only use information about another person where there is an appropriate lawful basis for doing so and will seek to collect and retain only the information reasonably necessary for the relevant purpose.

You should avoid providing unnecessary personal information about another person.

6. How We Collect Your Personal Data

We may collect personal data directly from you when you:

complete a form;
contact us;
subscribe to our mailing list;
make a purchase or booking;
participate in a programme, membership, course or community;
complete an assessment or questionnaire;
attend a consultation, training session or other service;
communicate with us through email, messaging, social media or another platform; or
otherwise provide information to us.

We may also collect certain technical and usage information automatically when you use our website or online services, including through cookies and similar technologies.

In appropriate circumstances, we may receive personal information from third parties, such as referral organisations or professionals, payment providers, technology providers or publicly available sources.

Where we receive personal information about you from another source, this may include a family member, referring professional, organisation or service involved in making a referral or introduction to The Vesta Approach.

Where required by law, we will provide you with relevant privacy information, including information about the source of your personal data, within the applicable timeframe.

Where somebody else refers you to us or provides personal information about you, we will handle that information in accordance with applicable data-protection requirements.

7. Marketing Communications

We may send you marketing communications where we have a lawful basis to do so and where this is permitted under applicable direct-marketing and electronic-communications law.

Depending upon the circumstances, this may be because you have provided consent or because the law otherwise permits us to contact you.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our marketing emails or by contacting victoria@vestaapproach.co.uk.

Opting out of marketing does not prevent us from sending communications that are necessary to administer a purchase, programme, membership, booking or other service you have requested.

We will not sell your personal information to third parties for marketing purposes.

Where your consent is required before sharing your information with another organisation for its own direct-marketing purposes, we will obtain that consent.

8. Sharing Your Personal Data

We may share personal information with third parties where reasonably necessary for the operation of our business or provision of our services.

These may include:

website, hosting and technology providers;
course and community platforms;
email and communication providers;
payment processors;
video-conferencing providers;
cloud storage and document-management providers;
accounting and administration providers;
professional advisers such as accountants, lawyers and insurers;
contractors or service providers working on our behalf;
government, regulatory, law-enforcement or statutory bodies where required or permitted by law; and
safeguarding, healthcare, emergency or other appropriate services where disclosure is necessary and lawful.

We may also disclose information where necessary to establish, exercise or defend legal claims or in connection with a sale, transfer or restructuring of all or part of our business.

Where another organisation processes personal information on our behalf, we require appropriate arrangements to protect that information and restrict its use to the relevant purposes.

We do not sell your personal data.

9. Safeguarding and Risk

Confidentiality is important to The Vesta Approach, but it is not absolute.

There may be circumstances in which we need to share relevant information without your consent, including where we are required or permitted to do so by law or where there are significant concerns relating to:

risk of serious harm;
abuse or neglect;
safeguarding of a child;
safeguarding of an adult at risk; or
another serious safety concern.

Where appropriate, information may be shared with emergency services, safeguarding services or other appropriate agencies or professionals.

We will seek to share only information that is necessary and proportionate in the circumstances.

10. Third-Party Service Providers

We use third-party platforms and service providers to help operate The Vesta Approach.

These may include providers for:

website and sales-funnel services;
online courses and communities;
email communications;
payment processing;
video conferencing;
cloud storage and document management;
accounting and administration;
analytics; and
other business technology.

The providers we use may change from time to time as our business and technology change.

Where required, we put appropriate data-protection arrangements in place with organisations processing personal information on our behalf.

You may also be subject to the privacy terms of a third-party platform where you create an account with or interact directly with that provider.

11. International Transfers

Some of the third-party technology and service providers we use may process or store personal information outside the United Kingdom.

Where this involves a restricted international transfer, we will take appropriate steps to ensure that the transfer complies with applicable UK data-protection law.

Depending upon the destination and provider, this may include reliance upon applicable UK adequacy regulations, appropriate safeguards or another transfer mechanism permitted under UK data-protection law.

You may contact us if you would like further information about safeguards relevant to your personal information.

12. Data Security

We take appropriate technical and organisational measures designed to protect personal information from accidental loss, misuse, unauthorised access, alteration or disclosure.

Access to personal information is limited to people and service providers who have an appropriate reason to access it.

Where other people process personal information on our behalf, they are required to handle it appropriately and securely.

We have procedures for responding to suspected personal-data breaches and will notify affected individuals and/or the Information Commissioner’s Office where we are legally required to do so.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including professional, safeguarding, legal, accounting, tax and reporting requirements.

Different types of information may therefore be retained for different periods.

When determining an appropriate retention period, we consider:

the nature and sensitivity of the information;
why it was collected;
the potential risk arising from unauthorised use or disclosure;
professional and safeguarding considerations;
applicable legal and regulatory requirements; and
whether the relevant purpose can be achieved in another way.

We may retain certain financial and transaction records for the period required by applicable tax and accounting law.

In some circumstances, we may anonymise information so that it can no longer identify you. Anonymous information may be retained and used for research, evaluation, service improvement or statistical purposes.

14. Your Data Protection Rights

Depending upon the circumstances, UK data-protection law gives you rights in relation to your personal information.

These may include the right to:

request access to your personal information;
request correction of inaccurate or incomplete information;
request erasure of your personal information in certain circumstances;
request restriction of processing;
object to certain processing;
request transfer of your information where applicable;
withdraw consent where we rely upon consent; and
raise concerns about how your personal information is being used.

These rights are not absolute and may depend upon the circumstances and the lawful basis on which information is being processed.

Your Right to Object

You have the right to object to certain processing of your personal information, including processing based on legitimate interests in some circumstances.

You have an absolute right to object to the use of your personal information for direct marketing. If you object to direct marketing, we will stop using your personal information for that purpose.

To exercise your rights, contact victoria@vestaapproach.co.uk.

Where we rely upon your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

We may need to ask you for information to confirm your identity before responding to a request.

We will respond within the timescales required by applicable data-protection law.

You will not normally be charged for exercising your data-protection rights. However, the law allows organisations to refuse or charge a reasonable fee for certain requests where permitted.

15. Complaints to the ICO

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.

16. Automated Decision-Making

We do not currently use solely automated decision-making that produces legal or similarly significant effects about you.

If this changes, we will update this Privacy Policy and provide any additional information required by law.

17. Third-Party Links

Our website, emails or online services may contain links to third-party websites, plug-ins or applications.

Third-party websites have their own privacy practices and we are not responsible for their privacy notices or how they process personal information.

We encourage you to read the relevant privacy information when visiting another website or using a third-party service.

18. Cookies

Our website and online services may use cookies and similar technologies.

Some cookies are necessary for a website or service to function. Other technologies may be used for analytics, preferences, advertising or other purposes where permitted.

Where consent is required for non-essential cookies or similar technologies, we will seek that consent in accordance with applicable law.

You can find more information in our Cookie Policy.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable law.

The latest version will be published on our website.

Last updated: September 2026

Cookie Policy

COOKIE POLICY

Information About Our Use of Cookies

This Cookie Policy explains how The Vesta Approach uses cookies and similar technologies on our website.

A cookie is a small file that is stored on your computer, smartphone or other device when you visit a website. Cookies can help websites function correctly, remember preferences and provide information about how a website is being used.

How We Use Cookies

We may use cookies and similar technologies to:

enable our website and online services to function correctly;
maintain security and provide essential website functionality;
remember choices or preferences;
understand how visitors use our website;
measure and improve website performance; and
support other website features or services that we may use from time to time.

The cookies and technologies used on our website may change as our website, services and technology providers change.

Essential Cookies

Some cookies are necessary for our website and online services to function properly.

These may be used for purposes such as security, remembering information during a checkout process, maintaining a user session or remembering your cookie preferences.

Where a cookie or similar technology is strictly necessary to provide a service you have requested, your consent may not be required.

Analytics Cookies

We may use analytics technologies to help us understand how people use our website, such as which pages are visited and how visitors navigate around the site.

This information helps us understand and improve the performance and usability of our website.

Where consent is legally required for the analytics technology we use, it will only be used after the appropriate consent has been obtained.

Other and Third-Party Cookies

Some features of our website may be provided by third-party services. These services may use cookies or similar technologies when you interact with their features.

Depending upon the services and features used on our website, this could include technologies associated with payment services, embedded content, analytics, marketing or other website functionality.

Where consent is required for non-essential cookies or similar technologies, these will not be used unless the appropriate consent has been obtained.

Your Cookie Choices

Where required, you will be given a choice about the use of non-essential cookies or similar technologies through the cookie controls available on our website.

You can choose whether to accept or reject non-essential cookies and may be able to change your preferences later through the website’s cookie settings.

You can also control and delete cookies through your web browser settings. Blocking some cookies may affect the way certain parts of the website function.

How Long Cookies Are Stored

Different cookies may remain on your device for different periods of time.

Some cookies are temporary and are deleted when you close your browser. Others may remain on your device for a specified period or until you delete them.

We aim to ensure that cookies are retained only for an appropriate period having regard to their purpose.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable law.

The latest version will be published on our website.

Last updated: September 2026

Insurance

The Vesta Approach is fully insured with Towergate Insurance to provide professional services within the drug and alcohol field.

Our insurance cover includes:

Public Liability
Professional Indemnity
Product Liability
Libel and Slander

Professional Membership & Code of Practice

Victoria Seed is an Advanced Practitioner Member of Addiction Professionals, the professional body for the addictions workforce.

Membership of Addiction Professionals identifies to the public and organisations that members adhere to its Standards of Conduct and Ethics and demonstrates a commitment to good-quality professional practice.

As an Advanced Practitioner Member, Victoria is committed to ongoing continuing professional development (CPD) to maintain and develop the knowledge, skills and competence required to practise safely, effectively and ethically. Advanced Practitioner Members make an enhanced commitment to CPD and agree to participate in CPD audit if requested.